Workflow automation for Conversation Bot using the BPMN tool

OwlForce lets you manage and automate customer processes through structured workflows. Using our workflow tool, you can clearly define tasks for your conversation bot and orchestrate processes across channels. Built on BPMN (Business Process Model and Notation), workflows can be designed quickly and executed consistently at scale.

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Workflow control is super easy with BPMN

By integrating BPMN, you can automate business processes in no time. BPMN tool can be used to understand processes, trigger tasks, or initiate queries. Confirmations are sent to your customers automatically, and follow-ups are planned accordingly.

More about workflow automation

Modeling processes with BPMN

Defining your business process is effortless with BPMN. Create detailed diagrams that are easily understood, showing the flow of conversational AI interactions.

Conversation Bot

BPMN models in OwlForce are seamlessly integrated into the Conversation Bot. Every activity, condition, and decision is clearly defined to ensure smooth operations.

Dynamic adjustment

The simple operation of BPMN allows you to react quickly and flexibly to changes. Update process models without coding to address changing processes, responsibilities, and customer needs.

Benefits of workflow automation

Precise control

BPMN provides precise management and control of conversational AI, guiding the process from the initial customer query to the ultimate resolution. Every stage is meticulously outlined to enhance and streamline the interaction.